iBrand - Best ORM Services In Pune

I Brand provides best ORM Services In Pune which helps to create a positive image about brand or product and protecting your brand on the internet.

I Brand offers one of the best ORM services in Pune, and offers dedicated result-oriented solutions to its clients, as a part of its ORM services.

Taking you on the tour of I Brand’s best Online Reputation Management services itinerary…

As expressed by the founder of one of the largest growing businesses today,

Your brand is what other people say about you when you are not in the room.”

Says all about Brand perception.

– Brand Perception management dedicated ORM services in Pune, from I Brand:-

It’s Much Easier To Double Your Business With Us. Let's Talk

Review Management :

What are reviews?

(Online) Reviews can be termed as any comments expressed about your services or product by an individual who is not associated with your business in any manner, in short, a third person. Usually, the intention is to provide a feedback.

Places for online reviews

Following are some of the places where you can look out for your business’ online reviews-

  • Social Media sites
  • Review sites
  • Forums
  • Online blogs

Online Reputation Management From iBrand

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Review Management

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Complaint Management

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Antiviral Services

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Customer Satisfaction

What does iBrand offer?

Customer reviews is the direct reflection of what perception people have about your brand.

Perception is characterized as a psychological impression about a thing based on its understanding gained through the senses. In addition to our comprehension of what a brand is, brand perception is the manner in which customers translate a brand in the light of their interaction with it. In simple terms, it’s the way in which buyers think, feel, and respond to a brand depending on their experience.

This definition perfectly describes the relation between reviews and Brand Perception. While positive reviews would help in desired perception building for your brand, one negative review has the power to ruin it all!

I Brand being one of the best ORM agency in India, has got the desired expertize and experience to help you create a strong perception for your brand, by handling (negative) undesired reviews on the following sites:

  • Google Reviews(Google my business)
  • Mouthshut
  • Glassdoor
  • Zoomato
  • Tripadvisor
  • Yelp
  • Trustpilot
  • Quora

So, no need to be stressed out about the reviews. Just associate with us, and I Brand will take care of everything related to reviews for Brand and Perception building, as a part of its ORM services in Pune.

I Brand will not let undesired reviews affect your brand. That’s our promise!

1) Comments Management

What does one understand by the term comments?

In the context of a business, information coming from customers straightforwardly, regarding the fulfillment or disappointment they felt or experienced, with respect to a service or a product. Customer complaints and comments received by a company prove to be a vital asset for enhancing and tending to the requirements and needs of the customer. This eventually contributes in perception creation and brand building. Such information is obtained through channels such as online forums, oral surveys, Emails, telephone calls made by the customers etc.

Do Negative comments prove to be bad for business?

Not really! How you go about handling them, is what makes an impact on your business.

While Positive comments help in building brand loyalty, trustworthiness, it isn’t entirely true to state that negative comments have a negative impact on your brand.

Tending to constructive customer complaints received for your products and services serves to be a good opportunity to comprehend your shortcomings as a business. Dealing with these concerns mindfully demonstrates that you care about your customers and in this manner create brand loyalty.

Word spreads rapidly on social media platforms and answering promptly to customer issues and negative comments holds equal significance. Numerous real-time examples of businesses resolving customer complaints demonstrates that quick, mindful responses for negative comments helps to create an excellent brand image.

Keep in mind, a Negative comment affects your brand image negatively, if tackled in a poor manner. So, leave this job to professionals like ‘I Brand’.

Comment Management Services from I Brand:

Experts at I Brand would help your business deal with Negative comments on platforms such as YouTube, Facebook, Vimeo, Negative Message Board Posts etc.

Team I Brand would make use of the latest tried and tested techniques and strategies under its ORM services in Pune, to facilitate Comment Management for your business.

I Brand’s Comment Management Services will benefit you in the following ways,

– Handling and protection from negative and destructive comments

– Spreading positivity through positive brand building

– We strive to give your business a better customer experience

– Help build awareness, trust and loyalty for your business etc….

Let the professionals from I Brand, the ORM company in Pune, do it for you !!!

2) Customer Satisfaction

What is customer satisfaction?

Customer satisfaction directly refers to the perception/opinion that customers have about a company/organization/brand, when their expectations have been met or surpassed over the entire life-cycle of a service or product. The accomplishment of customer satisfaction prompts product repurchase and loyalty towards the company.

Customer satisfaction and Brand Perception

It requires constant attention and efforts to keep up high levels of customer satisfaction. With the markets becoming smaller, organizations are striving to maintain high customer satisfaction levels and maintain their existing customers instead of allocating extra resources to pursue potential new customers. The thing that it costs five to eight folds the amount to win over new customers than to clutch on to the existing ones is critical to understanding the trend towards benchmarking and keeping a track of customer satisfaction. A satisfied customer is directly proportional to changed brand perception.

I Brand’s Approach

When we take into consideration Branding and perception building, the purpose of customer support is getting to know the customer complaints and resolve them before they go on to become major crises. This involves the setting up of lines of communication with your circle of customers.

In majority of the cases, incorrect perceptions are born owing to failure in handling customer complaints on a timely basis. As you might be knowing, a proactive approach towards image and perception creation consists of providing unending customer support.

– I Brand would have a dedicated team that would strive to resolve customer problems or queries on behalf of the client.

– It would act as a mediator between the clients and their customers. Based on the customer feedback, team I Brand would provide inputs to the client to facilitate improvements/enhancements in their products and services. A new face to your business, a face people want to see. Simply speaking, we build your brand with the desired perception.

– Satisfied customers is what I Brand promises to its clients.

– We deploy latest techniques/tools and approaches to handle all kinds of customer problems and suggestions. After all, converting a dissatisfied customer into a satisfied one, is the primary motive of

I Brand’s ORM services in Pune.

Transforming brand perceptions is what we do, being an ORM services company!

3) Complaint Management

The purpose of Complaint Management services from I Brand is to deal with the complaints received by businesses, as a part of Brand Perception Management. Legal services is what I Brand offers under this.

– I Brand has an in-house team of legal experts in place, who would be taking care of all kinds of legal issues, court orders etc. to take care of Reviews, Comments, Complaints… that are hampering your business.

– The team would be involved in activities like Source Tracking, Handling complaints with mutual understanding, and last but not the least, taking the Legal way if required.

Your business reputation and perception is our pride! We will maintain it at any cost.

4) Antiviral Services

Negative or undesired viral content on various Social Media platforms can literally destroy your business and eventually your brand’s reputation. Such is the power of viral content. Many do it for spreading negative publicity with regards to a business. Many a times, even business rivals are involved in such kind of activities.

Antiviral ORM services in Pune from I Brand, comprise of the following:

– Handling undesired viral posts that cause damage to your brand

– Restoring and transforming your brand’s perception amongst customers

Provides a shield against undesired viral content (Antiviral)

I Brand ensures that it is YOU who is VIRAL, and not something that goes against you!

5) Google Suggest or AutoComplete Search Query Management

This Branding and perception creation aligned ORM service in Pune from I Brand, is basically dedicated towards managing Google suggestions, to prevent users to visit on negative links.

Google AutoComplete shows up when you’re searching for a thing on Google. This feature of Google will recommend a number of variations of what it discovers, in the light of your search query. It is very much possible that one amongst the suggestion results happens to be ‘(Your Company) Reviews’, odds are that a portion of the reviews over there are negative. Now that’s calling for trouble.

What can we do?

– Spreading positivity through positive brand building

– Direct customers towards your product and services

– Increased customer base through Google Suggest or AutoComplete Search Query Management

For achieving this, our experts make use of proven tactics and methods.

A service that is extremely effective front line of defense for securing your online reputation.

We believe in getting rid of the NEGATIVITY around!

6) Branding

Brand is the identity of your business and one of the most precious assets. Therefore, it needs to be carved out with utmost care to ensure that it reflects and communicates exactly what your business stands for, to your customer base.

Brand building is an art, and we have a team of artists who are best in the business!

At I Brand, we would be building your brand profile through various channels and positive mentions online. It would cover:

– Branding in the form of increased ranking, through implementation of SEO techniques.

– Brand promotion on leading Social Media platforms with the help of Social Media Marketing (SMM).

– Brand building and promotion through Search Engine Marketing (SEM) techniques like Display Marketing, AdWords etc.

– Perception creation that ensures more and more customers for your business.

– Increase your sales and revenue through brand and perception building

– We will write a brand success story for you!

Brand and perception building thus forms the soul of any business. An investment in this guarantees maximum return (ROI), if done properly. So, get it done from professionals like I Brand, by availing their ORM services in Pune. Likewise, I Brand also happens to be a leading web development company in Pune, that provides quality web development and related services.

These exclusive offerings make I Brand stand out from rest of the online reputation management companies.

Branding services from the top Digital Marketing Agency in Pune – “To make you rise above the rest !”

Being associated with I Brand, which is amongst the best ORM agencies in Pune, your ONLINE REPUTATION is in SAFE HANDS.


It’s Much Easier To Double Your Business With Us. Let’s Talk

Our team of professional ORM experts is the perfect partner for a successful business partnership.